At our online store, we are committed to delivering your carefully curated fashion selections with efficiency and care. Every order is processed with meticulous attention to detail, ensuring that your items arrive in pristine condition. Our streamlined logistics network allows us to serve customers across multiple regions, offering a seamless shopping experience from checkout to delivery.
Whether you're refreshing your wardrobe with everyday essentials or seeking statement pieces for special occasions, our shipping policies are designed to meet your expectations. We prioritize both speed and reliability, partnering with trusted carriers to bring your orders to your doorstep.
Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and public holidays. Once dispatched, delivery times vary depending on your location and the shipping method selected.
For domestic shipments, you can expect your package to arrive within 5-7 business days after processing. International deliveries may take longer due to customs clearance and regional logistics networks. Seasonal peaks or unforeseen circumstances might occasionally extend these timelines, but we strive to keep delays to a minimum.
We offer the following shipping options:
Shipping fees are automatically calculated at checkout based on your order total and destination. For orders qualifying for free shipping, no additional charges will apply regardless of package weight or dimensions within standard limits.
We currently ship to most countries worldwide, including major markets in North America, Europe, Asia, and Oceania. Some remote areas or regions with complex import regulations may be excluded from delivery.
During checkout, our system will automatically verify whether we can deliver to your address. If your location isn't serviceable, you'll be notified immediately with alternative suggestions where available.
Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Our tracking system provides real-time updates from dispatch to final delivery.
For convenience, you can also check your order status by logging into your account on our website. If you encounter any issues with tracking information or notice unusual delays, our customer service team is ready to assist.
While we make every effort to ensure timely deliveries, occasional delays may occur due to factors beyond our control, such as weather events or customs inspections. If your package hasn't arrived within the expected timeframe, please first check the tracking information for updates.
For shipments that appear lost or significantly delayed (beyond 5 business days past the estimated delivery date), please contact our support team at [email protected] with your order details. We'll promptly investigate and work toward a satisfactory resolution, which may include reshipment or refund where appropriate.
International customers should be aware that additional customs fees, import taxes, or VAT may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs.
We recommend checking with your local customs office for specific information about potential fees before placing your order. While we cannot predict or control these charges, we ensure all necessary documentation is accurately completed to facilitate smooth customs clearance.
Please note that refusal to pay required duties may result in your package being returned or destroyed by customs authorities, for which we cannot be held responsible.
